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Refund Policy

Refund Policy

Return Policy

Before requesting the source code, please ensure you have thoroughly reviewed the services provided.

In certain cases, partial refunds may be granted:

Refunds Eligibility:

You can claim a refund of the payment you have made for a project only when the resource is not allocated to the project.

Once your return request is received and inspected, we will send you an email to notify you that we have received your return request. We will also notify you of the approval or rejection of your refund. Usually there is no refund but we can consider this as case to case basis.

If you are approved, then your refund will be processed, and a credit note will automatically be applied to your account , within a certain amount of days.

Missing or Late refunds (if applicable)

Please contact us at in case of any issue.

Refund of an Add-on (Plugins, Modules & Extensions)

In case of addons, there are times when things are not working as expected. Please write back to us. Please include the software and server version so we can check it out and will get this sorted in 3-4 business days. If it takes more time and you are interested in refunds. We will intiate the refunds within 2 business days with your same payment method.